FAQs

How do I check the balance on a gift card?

Please reach out to support@sarahflint.com for questions about your balance.

Do gift cards expire?

No, there are no expiration dates for either digital or physical gift cards.

Are there fees associated with the purchase of a gift card?

No, we do not charge additional processing fees.

How are digital gift cards delivered, and what does the recipient receive?

Digital gift cards will be delivered via email. We recommend that the gift giver send the confirmation email to their own email address, and then forward it to the gift recipient to assure delivery.

How are physical gift cards delivered, and what does the recipient receive?

All physical gift cards will be delivered via FedEx, and you will be able to select the shipping speed at check out. Each card is placed in a ribbon-sealed, blue-and-white box, decorated with Sarah Flint’s hand-drawn floral print.

If an item is returned that was purchased on a gift card, how are the funds returned?

The funds will be returned to the gift card. We are unable to refund the credit card used. If a store credit is selected as the method of return credit and it is issued, we cannot issue a refund back to the original payment method.